A lot of business owners assume that dismissing someone during probation is low-risk. And in many cases, it is. But probation does not switch off an employee’s general protections rights. If someone believes they were let go because they asked questions about their workplace rights, they can still make a claim, regardless of how long they had been in the role.
In a decision handed down this week, the Fair Work Commission dismissed a general protections application because it was lodged six days outside the 21-day deadline. The applicant had been employed for just three weeks. But the case is worth understanding, because the reasons behind the late lodgment reveal some important lessons for employers and HR professionals.
What happened
Tameika Butler was dismissed after approximately three weeks in her role. She alleged that her employer let her go because she had asked questions about her workplace rights, including her hours of work and whether she was required to attend a toolbox meeting before her usual start time.
Ms Butler did not lodge her general protections application until 24 March 2026, six days after the 21-day deadline had passed. She needed an extension of time, which the Commission can only grant if there are exceptional circumstances.
Her reasons for the delay were twofold: her mental health had deteriorated significantly following the dismissal, making it hard to take action; and she did not know she could make a claim until her lawyer told her on day 21.
The Commission was not satisfied that either reason met the threshold. The application was dismissed.
Why the mental health argument did not succeed
Ms Butler provided a letter from her GP, who confirmed she had experienced panic disorder, generalised anxiety and depression, and that these conditions worsened after the dismissal.
The Commission acknowledged that stress and anxiety following a dismissal are not unusual. The issue with the medical evidence was its weight. The GP had never seen Ms Butler before the consultation, which took place the day after the deadline had already passed. The letter was based entirely on what Ms Butler self-reported about her symptoms during the relevant period.
The Commission also noted that Ms Butler had managed to find and engage a lawyer during that same period. That made it harder to argue she was so debilitated she could not lodge an application.
This does not mean mental health can never support an extension of time. It means the evidence needs to be compelling and contemporaneous. A letter written after the deadline, by a doctor who had not previously treated the applicant, is unlikely to be enough.
“I didn’t know I could claim” is not exceptional
Ms Butler also argued she was unaware she had any legal recourse, believing that being dismissed during probation meant she had no rights. She only found out otherwise when she spoke to a lawyer on day 21 of the 21-day window, and did not lodge until three days later.
The Commission was clear: not knowing your rights is not exceptional. This is a well-established position. Unfamiliarity with the process or the law does not usually justify a late application. The Commission’s website has detailed guidance and resources available to anyone, without needing a lawyer.
It is also worth noting the underlying claim. Ms Butler alleged she was dismissed because she asked about her entitlements. If that were true, it would be a serious general protections issue. The fact that she lost on procedural grounds does not mean the conduct she described would have been acceptable.
What this means for employers
There are a few practical points to take from this case.
- Probation is not a free pass. General protections apply from day one. If an employee is dismissed because they exercised a workplace right, such as asking about their hours, pay or conditions, that is a problem regardless of how long they have been in the role.
- Document your reasons for ending a probationary period. If an employee later claims they were dismissed for raising concerns, you need to be able to show it was for a legitimate, documented reason.
- The 21-day clock is short. Employees and their advisers are aware of it, and the Commission takes a strict approach to extensions. That is useful context when you receive a claim, but it is not a reason to be complacent about how dismissals are managed.
- Not every late claim fails. The exceptional circumstances test is a high bar, but it is not impossible to clear. Some extensions are granted. Assume every dismissal carries some risk.
The outcome here went in the employer’s favour on procedural grounds. But if the underlying facts were as Ms Butler described, the substance of that claim could have been significant. Getting the process right from the start is what protects you, not relying on the other side missing a deadline.
Not sure how to manage a probationary dismissal the right way? Talk to us.
HR Gurus helps Australian businesses handle dismissals in a way that is practical, risk-managed and defensible. Get in touch at hrgurus.com.au.
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