ChatGPT is not your HR manager.
ChattyG and Claudia can give you an answer. So can your mate down the road with a business. But none of them know your business, or do HR for a living. And they most certainly don’t understand your employee, your situation or the multitude of loopholes in our gloriously mad IR system. That’s where we come in.
A real HR expert to call. Not another portal to search.
Book a 15-minute call, explain what’s happening, get real guidance on the next step. No bullshit. No risk police. No generic scripts copied off the internet. No being bounced around a call centre. Just clear, useful HR advice from a team that’s actually on your side.
Ask us anything. Here’s what members actually call about.
If you’ve asked yourself any of these in the last six months, that’s a membership call and what you’ll receive is a clear answer in 15 minutes.
“Are we paying this employee correctly?”
“What can I do about ongoing absenteeism?”
“How do I handle termination in probation or misconduct?”
“Is this contract still lawful and designed for me?”
“I’ve just received an unfair dismissal claim what do I do?”
“An employee is claiming I have underpaid them, help!”
“I want to check award coverage and classification for a new role.”
“What kind of paternity leave can dads access?”
“My best employee just resigned and wants to finish today should I let them go?”
For owners, directors and office managers running teams of 5–40 people.
Ideal for businesses that have outgrown informal HR but don’t yet need to hire internally, or pay for a full outsourced HR service.
This is a great fit if
- ✓You have employees but no internal HR person
- ✓HR currently sits with the founder, GM or office manager — on top of their 10 other jobs
- ✓Your business is growing and the people noise is getting louder
- ✓You sometimes know something feels off but don’t know the legal or practical next step
- ✓You want someone to sanity-check decisions before you act, not after
- ✓You need practical advice, not a legal lecture or a run down of all the risks
- ✓You’ve tried outsourced HR before and felt like they weren’t on your side
Probably not the right fit if
- —You need someone to manage every HR process for you
- —You want full-service outsourced HR
- —You need urgent legal representation
- —Your business employs more than 40 people and you need something more high-touch
- —You want someone else to run every employee conversation
That doesn’t mean we can’t help one of our HR retainers or fixed-fee services may be a better fit.
Here’s exactly how we’ve got your back.
Unlimited 15-minute advice calls
Stop sitting on a problem for a fortnight. Ring us, tell us what’s going on, and hang up knowing what to do next and where the risk sits. So that you know what to do before you do something you can’t undo.
Your HR Kick-Off Call
We uncover the things most likely to bite you including out of date contracts, missing policies, dodgy pay rates and tell you which to fix first. You get a short priority list, not a long winded audit report. So you can find the HR holes before they bite ya…
50+ ready-to-send templates
Send the letter today instead of writing it from scratch at 9pm. Warning letters, terminations, probation, leave policies, position descriptions and redundancy documents, all employment lawyer-checked and ready to go. Never write another HR document or rely on AI hr fluff again.
Monthly expert briefing & live Q&A
One hour a month where we bring in the experts to educate you about important law changes, rulings and practical explainers around all this people. You can bring your own questions and get them answered live. Can’t make it? Watch the recording.
We get across the law so you don’t have to
We get across all the changes at Fair Work, so you don’t have to. When something changes that affects your pay rates or obligations, you hear it from us with the clear actions spelled out, before it becomes a back-pay problem.
Exclusive member discounts &
value adds
When something needs hands-on help — an investigation, a restructure, a difficult exit — you get 10% off ad hoc hours, fixed-fee projects, training and HR in a Box.
The most valuable HR membership for growing Australian businesses.
Sixteen years, 1,500 businesses, and a team with 100+ years of combined HR experience for $999 a year.
No BS HR. Real people. Straight answers.
HR Gurus started in 2010 when Emily Jaksch and Jessy Warn saw the same gap in the market:
Small businesses needed quality HR support, but they could not always afford an in-house HR manager or a big, expensive consultancy.
So they built the kind of HR business they wished existed already. Practical, human and firmly on the side of the business owner.
Sixteen years later, HR Gurus has supported more than 1,500 Australian businesses, built a team with over 100 years of combined HR experience, and grown a membership community of more than 200 businesses.
We avoid corporate wank. Tell it like it is and our big goal is to make sure HR feel doesn’t feel any harder than it already does.
An HR team that is actually on your side.
Emily Jaksch and Jessy Warn – The HR Gurus – Changing the reputation of HR one business at a time
Our track record
Supporting Australian SMEs
Helped with practical HR support
Combined team experience
Inside the HR Gurus Membership
Three steps. No chatbots, no call centres.
More than a portal. It’s the real person on the other end of the phone.
★★★★★
Independently verified on Google – 4.8 from 43 member reviews.
Members value the quick access to experts. They talk about having someone to call when shit gets real, a quick spit ball with someone on their side, solving little problems before they turn into big ones.
The 15-minute expert calls help us solve small HR issues quickly, before they become bigger ones. We get practical advice that meets us at our level and helps us do the right thing, not just the legally correct thing.
We had been paying for outsourced HR without getting enough value. With HR Gurus, we can choose when and how we use the support, so we’re not paying for services we don’t need.
Before joining, I was relying on myself to interpret awards and keep our contracts right. Now we have Shelley to call with all kinds of questions. It feels like having our own outsourced HR consultant.
The biggest relief is having someone at the end of the phone or email for a quick sanity check. It’s reassuring to have an HR expert to bounce ideas off when you’re not sure what to do.
★★★★★
HR Gurus and Emily are trusted advisors to our business, and have been an amazing partner. The surprising thing is that we’re yet to meet in person, yet they’ve helped us navigate through the pros and cons of startup life.
★★★★★
We’ve been using HR Gurus for over eight years now, and we couldn’t be more impressed with their consistent support and expertise.
★★★★★
The team at HR Gurus have been incredibly helpful in supporting my business and providing timely and accurate advice. Recommend!
What if you could have an HR team in your back pocket for $83/month?
- ✓Unlimited 15-minute HR advice calls
- ✓30-minute HR Kick-off call
- ✓Member portal + 50 templates
- ✓Monthly webinars & compliance updates
- ✓Exclusive member discounts
An unfair dismissal claim can cost up to $95,000 in compensation, and that’s before legal fees, before your time, before the damage to morale. Membership is $999. One phone call before you act is usually all it takes to avoid the whole thing.
What does a year of HR support actually cost?
For years, growing SME’s have been pushed toward two expensive options: hire internally, or pay expensive lawyers every time something goes wrong. The Membership is the practical middle ground.
Internal HR hire
A full-time salary, plus super, leave, recruitment and the risk if they leave. Great for larger businesses but overkill for SME’s with 5 – 40 employees.
Employment lawyer
Based on $600/hour, billed in six-minute increments, for four 15-minute conversations a month. Real legal advice, at legal rates.
Ad hoc HR advice
Based on our standard $330/hour rate, for four 15-minute calls a month.
HR Gurus Membership
Unlimited short advice calls, templates, training and compliance updates. The middle ground. $83 a month, less than your daily coffee spend.
These figures are illustrative, based on four separate 15-minute calls per month. Membership calls are subject to reasonable usage terms and provide general, ad hoc HR guidance. They do not include legal advice, document review, detailed written advice or complex case management. Employment lawyers provide different services and may structure their fees differently.
Before the next people issue lands.
The worst time to find an HR expert is when you’re already knee-deep in an HR problem. You got a performance issue? Call us. Unsure about pay? Call. Weird sick leave sitch you don’t know how to handle?
Call.
Lock in your rate today. Every member who joins after you locks in at whatever we’re charging then, your $999 stays yours for as long as you’re a member.
Straight answers, no surprises.
Will I get value if my business is really small?+
Yes. One difficult performance issue, pay-rate question or compliance concern can take up a ridiculous amount of headspace, however small your team. The membership gives you someone to ask before you guess.
How do the 15-minute calls actually work?+
Once you join, book an available 15-minute slot. We call you at the booked time and provide practical guidance based on what you share. Best for short questions and next-step clarity, not document review or full case management.
What’s not included?+
Legal representation, payroll processing, tax, OH&S, EAP services, full document review, or full management of a termination or investigation process. Where we can’t help directly, we’ll point you toward a trusted specialist.
Is there a free trial?+
No. It’s a 12-month membership because you get immediate access to the team, portal, templates and training from day one. It renews automatically at your locked annual rate unless you cancel at least 7 days before renewal.
What happens straight after I join?+
You’ll get a welcome email and member portal access, plus an invitation to book your 30-minute HR Kick-Off Call, available from the next business day.
What if I need more hands-on support?+
No problem. Members get discounts on ad hoc HR hours, fixed-fee projects, training and HR in a Box products. If your issue needs deeper support, we’ll tell you clearly.
HR doesn’t need to be this hard.
You don’t need to understand every award, interpret every rule, or carry every people problem alone. You just need the right person to call.
