Custom Workplace Training
Your managers were promoted for being good at their jobs
Nobody taught them to lead.
We build training around the problems actually happening in your workplace. Your people, your problems, your industry. No vanilla slide decks. No theory for the sake of theory.
30 minutes. No obligation.
- Built after we talk to your leaders and your people
- Delivered by senior HR consultants, not junior trainers
- Fixed-price proposal before anything is booked
Generic training doesn't stick
When training gets wasted
You've seen it before. A facilitator flies in, runs the same workshop they ran last week for a logistics company, everyone nods politely, and by Friday, nothing has changed. It isn't that your managers don't care. It's that nothing in the training actually talked to them or their specific challenges.
Built for everyone
Content written to suit every industry fits none of them. Your people switch off the moment the examples feel like someone else's business.
Based on imaginary scenarios
An off-the-shelf module on "communication" won't touch the friction between your ops team and your sales team. The real problem never gets named out loud.
Forgotten by Friday
Without follow-up, manager buy-in and something practical to use on Monday, even a good session evaporates inside a week.
Your managers don't need another generic leadership model. They need to practise the conversations they are actually avoiding.
Training that sounds like your business, because it is
Why custom works
We talk to your leaders and your people before we write a single slide. Then we build the session around what we heard, in your language, with real examples.
- Your managers are already having these conversations. Badly, late, or not at all.
- A generic course teaches them a model. A custom workshop makes them rehearse the exact conversation they've been putting off for three months.
- That's the difference between a certificate of attendance and a manager who handles it properly on Thursday.
100%
of our workshops are written for one client, one workplace and one set of real problems.
Built from discovery, not a catalogue
We interview your leaders and your team first, so the content lands on day one instead of week three.
Your scenarios, rehearsed properly
The hard conversation your managers keep avoiding is the one we practise, using your problems and your words.
Commercially grounded
Every session ties back to a business outcome: retention, safety, performance or risk. Not a feel-good afternoon.
Embedded, not abandoned
Manager toolkits, follow-up support and practical templates so the change survives a busy Tuesday.
Here’s exactly how we build it. See the four steps
Four steps. No fluff
How it works
From the first conversation to lasting change here is exactly what happens and what you get at each stage.
Discover
We talk to your leaders and your people to understand what is really going on, not just the symptom that landed on your desk. You get a clear read on the problem before anyone spends money on solving the wrong one.
- Stakeholder interviews
- Manager pulse check
- Problem definition
Design
We build the workshop from scratch around your scenarios, your policies, your language and your industry. You review the session plan before anyone walks into the room.
- Custom scenarios
- Session plan you approve
- Your policies embedded
Deliver
Practical, engaging facilitation from senior HR consultants who have handled these situations for real. On site, off site or virtual, timed around your operations rather than ours.
- Half day or full day
- Shift-friendly
- Multi-site
Embed
Toolkits, templates and follow-up support so the behaviour change holds after the room empties. We don't disappear the moment the applause stops.
- Manager toolkits
- Follow-up session
- Ongoing HR support
Workshops we've built before, never off a shelf
Starting points, not products
These are examples of sessions we've designed for other Australian businesses. Yours will be shaped around your team, your risks and your goals.
Managing performance without making it weird
Setting expectations, documenting properly and following through, without the process swallowing the manager.
Having the conversations everyone avoids
Feedback, attitude, attendance, underperformance. Rehearsed with real words, not scripts copied off the internet.
Respect at work without the legal lecture
Bullying and sexual harassment prevention that meets your positive duty obligations and still holds the room.
Turning technical experts into capable leaders
For the best tradesperson, engineer or clinician who now has a team and no idea where to start.
Getting managers to actually manage
Delegation, accountability and prioritisation for leaders who are busy doing the work instead of leading it.
A custom session built around your current people problem
Restructure fallout, team friction, culture repair, a merger. Tell us the problem and we'll design for it.
Half day, full day or a series. On site, off site or virtual. You tell us what your business can carry and we'll build to it.
Built once, for you and cheaper than getting it wrong
Delivery and value
Custom sounds expensive until you compare it to a replacement hire, a Fair Work claim, or another year of the same problem.
Single workshop
Half or full day on one problem. Best when there's a specific, urgent thing to fix and one group who needs it.
Leadership series
Three to five linked sessions across a few months, so managers build skills and practise between sessions.
Whole-of-business rollout
Repeat sessions across shifts, sites and teams with consistent content and reporting back to leadership.
What you're actually buying
A workshop that exists for one workplace: yours
- Discovery interviews with your leaders and team
- Session designed from scratch and approved by you
- Senior consultants facilitating, not junior trainers
- Manager toolkits and templates you keep
- Current Fair Work and positive duty obligations built in
Ballpark on the first call. No hourly creep.
- One unfair dismissal claim, one bad exit, one manager who leaves because nobody backed them. Any of those costs more than the training.
- Fixed price, agreed up front. You see the session plan and the number before you commit. No surprise invoices halfway through the design.
- Not sure whether training is even the right lever? Say so on the call. Sometimes the answer is a policy fix or one hard conversation, and we'll tell you that instead.
Our track record
15+ years
Supporting Australian SMEs
1,500+ businesses
Helped with practical HR support
100+ years
Combined team experience
200+ members
Inside the HR Gurus Membership
Who custom training is for
Honest check
We'd rather tell you now than spend your budget badly. Custom training works brilliantly for some businesses and is overkill for others.
This is a great fit if
- You have 10 to 200 staff and no large internal L&D team
- There's a specific problem costing you money, sleep or good people
- Your leaders will be in the room, not just sending their teams
- Your managers were promoted on technical skill, not people skill
- You want behaviour change, not a certificate of attendance
Probably not the right fit if
- You need a tick-box online module by Friday for an audit
- You want the cheapest per-head price, content unseen
- Leadership thinks training is for everyone else
- You need accredited or ticketed compliance certification
That doesn't mean we can't help — an HR retainer, a policy review or a fixed-fee project may be the better move.
Not sure which column you’re in? Ask us — we’ll give you a straight answer either way.
The test isn't the workshop. It's what happens the week after
What clients actually say
Clients talk about managers who stop avoiding things, conversations that happen early instead of late, and problems that don't come back around.
First training our supervisors didn't roll their eyes at. Six months on they're still using the conversation framework. Turnover on the floor is down and I'm no longer the referee.
They interviewed our team before writing a single slide. The role plays were so close to real situations it was almost uncomfortable. That's exactly why it worked.
We came for compliance training and left with managers who can actually manage. The follow-up toolkits meant it didn't die the week after, which is a first for us.
Our team leaders had never been taught how to run a team. Having someone senior in the room who'd actually done the job made the difference. They asked the questions they'd been too embarrassed to ask.
Tell us what's actually happening in your workplace
Talk to us
One of our senior consultants will call you back within one business day. No sales script just a proper conversation about whether training will fix your problem, and what it would look like.
- A straight answer on fit, even if it's "you don't need us"
- Ballpark investment on the first call
- Fixed-price proposal within a week if you want to go ahead
Prefer to talk now? Call 1300 959 560 or email info@hrgurus.com.au.
Straight answers, no surprises
Frequently asked questions
How much does custom training cost?
It depends on scope, audience size and how many sessions you need. We give you a ballpark on the first call and a fixed-price proposal before you commit to anything. No hourly surprises.
How long until a workshop is running?
Typically three to five weeks from first call to delivery. Discovery takes a week or two, design another one to two, then we lock in dates that suit your roster. If something is urgent, tell us and we'll be honest about what's possible.
Can you train shift workers, field teams or multiple sites?
Yes. We regularly split sessions across shifts, run repeat sessions at different sites and deliver virtually where teams are remote. The design phase works out the logistics so operations aren't disrupted.
Is the content compliant with Australian workplace law?
Everything we build sits on current Fair Work Act and state legislation, including positive duty obligations. Where training is about managing risk, we make sure it would stand up if a claim ever landed.
What happens after the workshop so it actually sticks?
That's the Embed step. You get manager toolkits, follow-up check-ins and practical templates so the behaviour change survives contact with a busy Tuesday. We don't disappear after the applause.
We already have an LMS and online modules. Why this?
Online modules are fine for ticking boxes. They rarely change how a manager handles a hard conversation on Thursday afternoon. Custom live training deals with your real scenarios and can sit alongside your LMS rather than replace it.
Do we have to be an HR Gurus member?
No. Custom training is available to any business. If you are a member, your consultant already knows your workplace, which usually shortens discovery.
You’re in good company
Some of the businesses we’ve worked with.
Training built around your workplace, not someone else's slides
Tell us the problem. We'll tell you honestly whether training will fix it, and what it would cost to do properly.
or call 1300 959 560