HR Help

Something’s happened with an employee

Now you need to get it right. Fast.

Get practical, one-off HR help for the people problems you don’t want to handle alone.

One-off, fixed-scope HR support for businesses that need an experienced HR expert to step in, cut through the BS and help get the issue sorted.

Tell us what’s happening warts and all, and we’ll help you sort it out — without all the drama.

Performance issues
Difficult conversations
Terminations
Redundancies
Complaints
Pay Issues or Award Compliance
EBA Negotiations

Get HR Help

Some HR problems can’t wait for a retainer

A performance issue has escalated.
A manager has handled something badly.
Someone needs to be shown the door pronto.
You’re considering a redundancy or restructure.
A complicated complaint has landed.

You know you need to act but you’re feeling overwhelmed and are not completely sure what the right next step is.

You don’t need an HR strategy.You need this problem dealt with

When something goes wrong with an employee, it can consume a whole lot of time and headspace.

Google is not helping.

Your mate who runs another business definitely isn’t helping.

And the longer you leave it, the messier it's getting.

You are lying awake at night worrying about what you should do next.

You may have even blown it up and now you are frozen with fear of making it worse.

You start second-guessing what you can say.
You worry about whether your process actually made it worse.
You wonder if you have enough evidence to protect your ass.
You are now tip-toeing around the issues.
The employee is pissed and you don't know how you got here.
And suddenly you are feeling very nervous and also isolated.

Sometimes you just need an experienced HR person to look at the situation and say:

“Here’s what we need to do next.”

That’s HR Help.

The kind of thing we sort out

HR Help

Performance problems that have gone on too long

You have someone who isn’t performing. Everyone knows it. Their manager has probably been avoiding the conversation. And now you’re wondering how to actually deal with it without making things worse.

We can help you work through the process, documentation and conversations so you can move forward with clarity.

Difficult conversations

Sometimes the issue isn’t complicated legally. It’s just bloody uncomfortable.

We help leaders prepare for difficult conversations, work out what needs to be said and handle the situation calmly and professionally.

Terminations

If an employment relationship needs to end, you want to know you’re handling the process properly.

We can help with the process, documentation, meeting preparation and practical steps around the termination so you don't end up at the Fair Work Commission. Or on the front page of the Age.

Redundancies and restructures

Changing roles, removing positions or restructuring a team can carry both legal and people risk.

We help you understand the process, prepare the documentation and navigate the conversations properly. We also ensure that what you are doing respects the humans involved.

Workplace complaints and investigations

A complaint has landed and suddenly everything feels serious.

We can help you assess what’s happened, work out the appropriate process and, where required, support or conduct a workplace investigation.

Contracts, policies and HR documentation

Maybe the problem isn’t dramatic. You simply need the right document, written properly, without spending three hours wondering whether the template you found online is actually current or relevant to your business.

We can help with employment contracts, policies, letters and practical HR documentation.

Employee relations issues

Absenteeism.
Conduct concerns.
Conflict between employees.
Probation issues.
Warnings.
Changes to employment.

If it involves people and you’re not sure how to handle it, talk to us.

Get HR Help

What happens when you contact us?

How it works

Tell us what’s going on
You don’t need to diagnose the problem for us.
Just tell us what has happened, who is involved and what you’re worried about.
We work out what you actually need
Sometimes you need a quick advice session.
Sometimes you need documents prepared.
Sometimes you need someone beside you through the whole process.
We’ll tell you what level of support makes sense.
We agree the scope
For one-off matters, we’ll clearly outline what we’re helping with before we get started.
So you know what’s involved and what happens next. We are focused on delivering the outcome you need, fast.
We help you sort it out
Practical advice.
Clear next steps.
No HR blah blah.
No disappearing after giving you a list of things to do.

We don’t just tell you what the law says

How we approach HR

Knowing the rules matters.

But most HR problems aren’t solved by quoting legislation at someone.

You also have to consider:

What’s actually happened?
What outcome are you trying to achieve?
What’s fair?
What’s commercially sensible?
What can your manager realistically deliver?
What creates unnecessary risk?
And what will actually move the situation forward?

That’s how we approach HR.

Human first. Commercially smart. Always on your side.

What you won’t get from us

No BS HR

You won’t get a twenty-page email when a clear answer will do.
You won’t get corporate speak designed to make HR sound more complicated than it is.
You won’t get someone immediately telling you all the reasons you can’t do something.
And you won’t get dumped with advice and left to figure out the hard part on your own.

We’ll tell you where the risk is.
We’ll give you options.
And we’ll help you find the most practical way forward.

“Can you just tell me what to do?”Yes. That’s kind of the point

A lot of our clients come to us after spending hours going around in circles.

They’ve searched online.

They’ve asked three different people.

They’ve rewritten the email fourteen times.

And they still don’t feel confident hitting send.

HR Help is designed to shorten that gap.

You bring us the situation. We help you work out the next move.

Get HR Help

One-off HR help or ongoing support?

Finding the right fit

Not every problem needs an ongoing HR partnership.

You’re here

HR Help

If you have one specific issue that needs to be resolved, HR Help may be exactly what you need.

Get HR Help

Ongoing

Outsourced HR

If HR issues are regularly landing back on you, your managers need ongoing support or the business has outgrown its current HR setup, our Outsourced HR option may be a better fit.

Outsourced HR

Advice & resources