This policy explains how HR Gurus collects, uses, stores and shares personal information through our website and marketing. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Staying anonymous
You can browse our website without telling us who you are. We only collect information that identifies you when you choose to give it to us, for example by filling in a form. Our website tools do collect some technical information when you visit. We explain this below.
What we collect
We only collect what we need. This is usually:
- your name, email address and phone number
- your business name and role
- details you share when you contact us
- your answers to our HR Compliance Scorecard
- information about how you use our website
How we collect it
We mostly collect personal information directly from you, for example when you:
- contact us by email, phone or through our website
- fill in a form or download a free guide
- complete our HR Compliance Scorecard
- sign up to our emails
- ask for access to information we hold about you
We may also collect publicly available information from your social media profiles or other public websites.
How we use it
We use your personal information to:
- respond to your enquiries
- send you information about our services, events and HR updates
- improve our website and services
- run our business
We do not sell or give away your personal information.
Marketing emails
You can unsubscribe from our emails at any time using the link at the bottom of each email, or by emailing info@hrgurus.com.au.
Testimonials
If you give us a testimonial, you consent to us using your name, image, the date and your testimonial on our website and in our marketing. We may edit your testimonial, but we won’t change its meaning.
Tools our website uses
We use these third-party services to run our website and marketing:
- Google Analytics and Google Tag Manager help us understand how people use our website. They collect information such as pages viewed, your device and browser, your approximate location, your IP address and the website you came from.
- Zoho runs our website forms and stores contact details and enquiry history.
- ScoreApp runs our HR Compliance Scorecard and collects your answers and contact details.
- Trustindex displays our Google reviews on our website. It may collect technical information, such as your IP address, when the reviews load.
Each of these providers has its own privacy policy, which you can find on their websites.
Cookies
Our website uses cookies and similar tools to help it work properly and to understand how visitors use it. Most web browsers accept cookies automatically, but you can usually change your browser settings to decline them. Some parts of our website may not work properly without cookies.
To find out how to opt out of tailored advertising, visit http://www.networkadvertising.org/choices/.
Social media
We use social media such as Facebook and LinkedIn to share our work. If you contact us through social media, we may collect your personal information and will only use it to communicate with you. These platforms also handle your information for their own purposes under their own privacy policies.
Sensitive information
We don’t actively collect sensitive information, such as information about your health, racial or ethnic origin, political opinions, religious beliefs, sexual orientation or criminal history. If we do receive it, we’ll take steps to protect it.
Storage, security and overseas providers
Your information is stored electronically by the providers listed above. Some of them store information outside Australia. We take reasonable steps to make sure these providers protect your information in line with Australian privacy law. We also protect any paper records we hold.
How long we keep it
We only keep personal information for as long as we need it for the purposes above, or as long as the law requires. After that, we securely delete it or remove anything that identifies you.
Who we share it with
We only share your personal information with:
- the service providers listed above
- our professional advisers, such as our accountant or lawyer
- authorities, where the law requires it
We don’t publish your personal information, except testimonials you’ve agreed to share.
Accessing and correcting your information
You can ask for a copy of the information we hold about you, or ask us to correct it, by emailing info@hrgurus.com.au. We’ll respond within 30 days. If we can’t make a change you’ve asked for, we’ll explain why and keep a record of your request.
Concerns or complaints
If you have a concern about how we’ve handled your personal information, email info@hrgurus.com.au. We’ll respond within 30 days.
If you’re not happy with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The latest version will always be on our website.