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We do HR differently

About HR Gurus

HR Gurus was built on a pretty simple belief:

HR should help businesses move forward — not scare them into standing still.

We work with Australian SMEs to make people management simpler, more practical and a whole lot more human.

  • No jargon
  • No policy police
  • No hiding behind process

Just straight-talking HR advice that balances people, performance and commercial reality.

Five members of the HR Gurus team smiling together in a studio portrait
Meet the GurusReal people. Serious HR experience.

HR Gurus was founded in 2010 with a simple idea: HR doesn’t have to be hard, fluffy, or boring as hell

Our story

“We started HR Gurus because we were sick of watching good businesses get terrible HR advice. Overcomplicated. Risk-obsessed. Disconnected from reality.”

Back then, Emily was watching too many good businesses get let down by HR that was overcomplicated, risk-obsessed, and completely disconnected from the reality of running a business.

Instead of helping leaders move forward, it was slowing them down — or scaring them into doing nothing at all.

The advice was designed to cover arses, not solve problems.

So Emily did what any slightly-crazy young person would do. She left the safety of corporate land, backed herself, and started HR Gurus — a business built specifically to help Australian SMEs get HR right without the fluff, the policy police, and the endless hedging.

The idea was simple. The execution took grit. And very quickly, it stopped being a one-person story.

Emily Jaksch and Jessy Warn of HR Gurus
Emily & JessyOwners and Directors, HR Gurus

Jessy was HR Gurus’ first employee, and from the beginning she brought something different to the business.

She came from retail management and operations, so she understood what it was actually like to lead people when there were targets to hit, customers to serve, problems to solve and no time for theoretical HR advice that didn’t work in the real world.

  • She got the clients.
  • She got the mission.
  • And she understood exactly what HR Gurus was trying to change.

Two very different brains. Two different strengths. One shared belief that HR should be practical, commercial, human and actually useful.

Over the years, Emily and Jessy built the business side by side.

Jessy grew into one of the most trusted voices in the business, known for her ability to read a room, calm the chaos and give advice that balances what’s right for the business with what’s right for the people involved.

Eventually, she became an owner and Director — not because the business suddenly needed a second leader, but because in reality, she had already been one for years.

Today, HR Gurus is very much a team

Emily may have started it, but HR Gurus has been shaped by the people who have helped build it — and Jessy has been there almost from the beginning.

Together, we work alongside Australian SMEs to give straight-talking, commercial HR advice that actually works.

We help business owners and leaders make confident people decisions — ones that protect the business, respect the human and move things forward.

We humanise HR.That’s our purpose

What we believe

We bring the people element back into HR, while still respecting the commercial realities of running a business.

Because good HR isn’t about choosing between the business and the people.

It’s about making better decisions for both.

We do that by giving advice that is: Clear. Practical. Commercial. Human.

  • We don’t lecture.
  • We don’t panic.
  • We don’t hide behind legislation.
  • We ask the right questions, understand what you’re trying to achieve and help you find the best way forward.

To make the world a better place.One workplace at a time

Our vision

Yes, it’s ambitious.

But we genuinely believe that when leaders make better people decisions, workplaces get better.

And when workplaces get better, people take that home with them.

That matters to us.

How we work, in six habits

The HR Gurus Way

  1. We solve problems

    Clients usually come to us because something is messy, complicated or keeping them awake at night.

    Our job isn’t to add another layer of complexity. It’s to cut through it. We ask the right questions, get to the heart of what’s actually going on and help move things forward. If there’s a way through, we’ll find it.

  2. We keep it practical

    Great HR advice is useless if nobody can understand it or implement it.

    So we speak plain English. We don’t write a 15-page report when a three-minute conversation will do. We give advice that real managers can actually use in real workplaces.

  3. We think commercially

    We understand that every people decision sits inside a business. There are costs. Risks. Customers. Deadlines. Payroll. Reputation. Performance.

    Our advice takes all of that into account. Because technically correct but commercially impossible is not good advice.

  4. We find the yes

    We don’t begin with all the reasons something can’t be done. We start with the outcome you’re trying to achieve and work backwards.

    Sometimes the answer really is no. But we’ll look hard for a practical, compliant way forward first.

  5. We own the outcome

    We don’t throw advice over the fence and disappear. If we’re involved, we stay involved.

    We follow through. We keep things moving. We help you get to done.

  6. We’re better together

    HR Gurus isn’t a collection of consultants working in silos. We work as one team.

    We share knowledge, bring in the right expert when needed and solve problems together. That’s how we give our clients stronger support.

Six values. No wall posters required

Our values

Human first

Every decision, every conversation and every piece of advice starts with one question: what does this mean for the people involved?

We balance commercial reality with genuine care. Because there’s always a human on the other end of the decision.

No B.S.

No jargon. No fluff. No hiding behind process.

We say what we mean, clearly and kindly. And we give real answers, not safe ones.

Find the Yes

We’re solutions-first.

We look for the compliant, risk-conscious path forward instead of immediately reaching for the rulebook. Our favourite question is: how do we make this work?

Think Like an Owner

We understand what it actually takes to run a business.

So we think about cost, risk, impact and outcomes — not just compliance. We give advice we’d be prepared to take ourselves.

Own the Outcome

We don’t wait to be chased. We don’t drop balls.

We follow through, take responsibility and get things finished. Because half-done HR creates more problems than it solves.

Better Together

We share what we know. We back each other.

And when something is hard, we put our heads together and solve it. No egos. No knowledge hoarding. One team.

We sit with our clients. Not above them

How it feels to work with us

We don’t believe in HR people swooping in, issuing commandments and disappearing again.

We work alongside you. We ask questions. We challenge thinking when it needs challenging. We give you options.

And we help you make decisions you can actually stand behind.

That means you get expert HR support without feeling like you’ve invited the policy police into the building.

Emily Jaksch and Jessy Warn of HR Gurus, laughing behind a wire fence

Our goal isn’t to make you dependent on us

Worth saying plainly

We want your managers and leaders to get better at managing people.

We want them to build confidence. Make better calls. Have better conversations.

And stop escalating every people issue the second things get uncomfortable.

Stronger leaders. Better decisions. Healthier workplaces

Sometimes that means we’re right beside you.

Sometimes it means we’re quietly in the background.

Either way, the aim is the same.

You’re in good company

Some of the businesses we’ve worked with.

  • Franchise Council of Australia
  • Civil Contractors Federation Victoria
  • Growthpoint Properties
  • Fitted for Work
  • BSPN Architecture
  • Schnitz
  • The Digital Picnic
  • KONG
  • Thirsty Camel
  • Clennett Hire
  • Pack & Send
  • Halfdome
  • Fletchers
  • Classic Architectural Group
  • FoX Implant Centres
  • Hatched
  • Accrue Real Estate
  • Barefoot Citizens
  • Viewbank Early Childhood Centre
  • Gray Puksand
  • SHINE for Kids
  • King & Whittle
  • 345 Projects
  • Zebras Australia
  • Mamawest
  • Dixon & Sanders Lawyers
  • JP Flynn
  • Waverley Social Enterprises
  • Westside Paws
  • Matthews Brothers Engineering

Real people. Serious HR experience

Meet the Gurus

We’re experienced HR professionals, business thinkers, problem-solvers and occasionally the people you call when everything has gone a bit sideways. We each bring something different to the table.

“Warning: may talk about running”

Jessy Warn

Co-Owner & Commercial Director

“Live music is good for the soul”

Shelley Martin

People & Practice Lead

“Powered by coffee and working with great people”

Katie Richardson

Senior People & Capability Leader

“Life is better when you’re camping by the beach”

Lauren Balfour

HR Guru

“I believe a good dose of sunshine and saltwater makes everything feel better”

Jennifer Carter

HR Guru

“Life is better with bikes, beaches & travel.”

Kelly Furniss

HR Guru

“Happiest around a full table”

Jelly Oxemer

Marketing & Admin Guru

But we all work the same way: Human first. No B.S. Find the yes. Think like an owner. Own the outcome. Better together.

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