Hi, I’m Jelly.
I’m the Member Success & Marketing Guru at HR Gurus. If you’re a member, I’m your go-to for anything about your membership: what’s included, how to book, how many hours you have left, Circle access and billing.
I’ll welcome you when you join, help you book your first session and make sure you’re set up properly from day one. I also book your regular check-ins with one of our HR Gurus, so your HR stays on track and nothing slips through the cracks.
If you call HR Gurus, there’s a good chance you’ll speak to me. I’ll get your enquiry to the right person the same business day.
Behind the scenes, I look after our marketing, emails, website updates and systems, and keep the team organised and moving.
My background spans executive support, administration, marketing, customer service and systems, so I’m very comfortable juggling a lot of moving parts at once.
I’m naturally organised, detail-focused and happiest when things are running smoothly. I love taking something messy and making it clear, simple and easier to manage.
What makes me your Member Success & Marketing Guru?
- 6+ years in executive and virtual support
- Experience across administration, marketing and customer service
- Member onboarding, check-ins and renewals
- CRM and client journey management
- Email marketing and campaign support
- Website and WordPress updates
- Canva design and basic video editing
- Strong systems, organisation and problem-solving skills